Privacy Policy


Privacy Policy

Privacy Policy

Last Updated: October 21, 2026

Introduction

Welcome to LegalBridge ("we," "our," or "us"), operated by LegalBridge Technologies Inc. We understand the importance of protecting your personal information, particularly when handling sensitive immigration and visa-related data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (LegalBridge.ai) and services.

Information We Collect

Personal Information

  • Contact information (name, email address, phone number)

  • Professional information (law firm details, bar registration numbers)

  • Client information related to visa applications

  • Payment and billing information

  • Login credentials

Immigration-Related Information

  • Visa application documents

  • Supporting documentation

  • Employment records

  • Educational credentials

  • Personal identification documents

  • Immigration history

  • USCIS receipt numbers and case status information (treated as PII; see “USCIS Receipt Numbers and Case Status Updates” below)

Technical Information

  • IP addresses

  • Browser type and version

  • Device information

  • Usage data and analytics

  •  Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information about your browsing history and interactions with the Site. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use your information to:

  • Provide and maintain our visa filing services

  • Process and manage visa applications

  • Communicate with immigration authorities

  • Send service updates and notifications

  • Improve our services and user experience

  • Comply with legal obligations

  • Prevent fraud and enhance security

  • Process payments and maintain billing records

  • Retrieve and display USCIS case status updates using receipt numbers

USCIS Receipt Numbers

We collect USCIS receipt numbers when you or your law firm use our case tracking features. We treat receipt numbers as Personally Identifiable Information (PII).

Use. We use receipt numbers only to retrieve case status updates from USCIS, including through the USCIS Case Status API, and to show those updates to authorized users on the account. We do not use them for marketing, and we do not sell or share them with third parties for their own purposes.

Storage and protection. Receipt numbers are encrypted in transit and at rest. Access is limited to authorized users on the case and LegalBridge personnel who need it to support the service. Access is logged and monitored. We keep receipt numbers only while the related case is active or as required by law, and you can request deletion at any time by contacting connect@legalbridge.ai.

Data Storage and Security

  • We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no security measure can guarantee complete security.

Mobile Messaging (SMS)

Mobile phone numbers and SMS consent are collected solely to send service messages — one-time passcodes, reminders to complete forms and tasks, e-signature requests, and account notifications. We do not share mobile information, phone numbers, or SMS consent with third parties or affiliates for marketing or promotional purposes, and we do not sell mobile information. SMS consent is not shared with any third parties. Message and data rates may apply. Reply STOP to opt out or HELP for help at any time.

Data Sharing and Disclosure

We may share your information with:

  • Immigration authorities as required for visa processing, including transmitting USCIS receipt numbers to USCIS solely to retrieve case status

  • Third-party service providers (payment processors, cloud storage)

  • Legal authorities when required by law

  • Professional advisors (attorneys, accountants)

We do not sell your personal information to third parties.

Your Rights and Choices

You have the right to:

  • Access your personal information

  • Request corrections to your data

  • Delete your account and associated data

  • Opt-out of marketing communications

  • Export your data

  • Restrict certain data processing activities

  • File a complaint with a supervisory authority

Data Retention

We retain your information for:

  • The duration of your service usage

  • Required legal retention periods

  • Compliance with immigration regulations

  • Up to 7 years after account closure for legal purposes

  • USCIS receipt numbers are retained only while the associated case is active or as required by law, as described above

International Data Transfers

We may transfer data internationally to:

  • Process visa applications

  • Provide our services

  • Comply with legal obligations

All international transfers comply with applicable data protection laws.

Changes to Privacy Policy

We may update this policy periodically. We will notify you of significant changes via email or website notice.

Contact Information

For privacy-related inquiries:

LegalBridge Technologies Inc. 131 Continental Dr Suite 305 Newark, DE, 19713 US

Email: connect@legalbridge.ai

Compliance Statement

This privacy policy complies with:

  • General Data Protection Regulation (GDPR)

  • California Consumer Privacy Act (CCPA)

  • Personal Information Protection and Electronic Documents Act (PIPEDA)

  • Other applicable privacy laws and regulations

Effective Date

This policy is effective as of October 21, 2026.