Last Updated: May 2026
By using LegalBridge (the "Platform" or "Services"), you agree to these Terms. If you are accepting on behalf of a law firm or other entity, you confirm you have authority to bind that entity. In these Terms, "you" or "Subscriber" refers to that entity, and "we," "us," or "LegalBridge" refers to LegalBridge Technologies Inc.
Your Order Form, any Module-specific terms, our Data Processing Addendum, and our SLA are part of this Agreement.
1. Key Definitions
Authorized User: an individual you grant access to the Services under a unique login (partners, employees, paralegals, contractors). Credentials may not be shared.
Customer Data: all data, files, documents, and content you or your Authorized Users submit to the Services. This includes application-level data (per case) and firm-level data (contacts, templates, firm settings).
Module: a discrete product offering within the Platform, such as the Immigration Module or Family Law Module. Each Module may have its own terms, Pricing Model, and features.
Pricing Model: the pricing structure for a Service or Module, which may be subscription-based, usage-based, credit-based, transaction-based, per-case, hybrid, or any other structure specified in your Order Form.
Credits / Usage Allowance: units of measure for consumption-based features (such as AI generations, document drafts, signature requests, or per-case caps), as specified in your Order Form.
Output: any content the AI Services produce, including drafts, letters, forms, assessments, or analyses.
2. The Services
2.1 Access
We grant you a non-exclusive, non-transferable right to access and use the Services during your subscription term, for your internal business purposes, in accordance with the Documentation and your Order Form.
2.2 Modules
The Platform is offered as a set of Modules. You only have access to Modules listed on your Order Form. Some Modules may have supplemental terms (for example, terms specific to a practice area or jurisdiction). Where those conflict with these Terms, the Module-specific terms control for that Module only. We may add, modify, combine, or separate Modules over time, but we will not materially reduce the functionality of a Module you have paid for during your current term.
2.3 Your Responsibilities
You agree to: (a) be responsible for your Authorized Users' compliance with these Terms; (b) ensure the accuracy and legality of Customer Data; (c) use the Services in compliance with all applicable laws, court rules, professional responsibility rules, and bar regulations in the jurisdictions where you practice; (d) obtain all necessary client consents; and (e) assign each Authorized User a unique credential.
2.4 What You Cannot Do
You may not: (a) resell, sublicense, or transfer the Services; (b) reverse engineer the Platform; (c) use the Services to build a competing product; (d) circumvent any Usage Allowance, Credit metering, or per-seat licensing; (e) pool or share Credits across unaffiliated accounts; (f) use the Services to provide unauthorized legal advice; or (g) access the Services if you are a direct competitor.
2.5 Not Legal Advice
LegalBridge is a tool for legal professionals. We do not provide legal advice and no attorney-client relationship is created with us. You are solely responsible for: (a) reviewing all documents, forms, and Output before filing or use; (b) all legal advice and filings made on behalf of your clients; and (c) compliance with professional conduct rules in your jurisdiction. The Platform itself does not constitute the practice of law.
2.6 Trials and Beta
We may offer evaluation, free trial, or beta features. These are provided "as is" for evaluation only, may have reduced Usage Allowances, and may be discontinued at any time. We have no liability arising from your use of trial or beta features.
3. AI Services
3.1 Use of AI
The Platform includes AI Services that may be metered through Credits or Usage Allowances as set out in your Order Form. Use of AI Services may carry additional fees.
3.2 Accuracy
AI Output may be incomplete, inaccurate, or contain hallucinations including fabricated citations or facts. You must review all Output for accuracy, completeness, and legal sufficiency before relying on it, disclosing it, filing it, or using it in any way. We are not responsible for any decision, filing, or communication you make based on Output.
3.3 Output Ownership
You own Output you generate, subject to our underlying rights in the Platform and AI models. We make no claim to your Output, but similar Output may be generated for other subscribers based on similar inputs.
3.4 No Training on Your Data
We do not use your Confidential Information or Customer Data to train generalized AI models. We may use de-identified, aggregated data to improve service quality. We may use third-party AI providers and will identify them on request.
3.5 Your Disclosure Obligations
You are solely responsible for any disclosures you must give your clients about your use of AI, including the limitations of AI Output and any data processing notices required by law or professional ethics rules.
4. Pricing, Fees, and Usage
4.1 Subscriptions and Pricing Models
The Services may be offered under different Pricing Models. The applicable Pricing Model, fees, Credits, and Usage Allowances are set out in your Order Form. Different Modules and features may use different Pricing Models. We may introduce new Pricing Models over time.
4.2 Payment
Fees are non-refundable except as expressly stated. Payments are due upfront unless your Order Form says otherwise. You are responsible for applicable taxes. Late amounts accrue interest at 1.5% per month or the maximum permitted by law.
4.3 Renewal
Subscriptions automatically renew for periods equal to the initial term unless either party gives 30 days' written notice before the end of the current term. Promotional, pilot, or design partner pricing applies for the defined initial period only and renews at our then-current list price. Renewals with reduced volume or scope may be re-priced.
4.4 Pricing Changes During a Term
We will not increase your committed per-Module subscription fees during your current term. However, we may adjust per-unit AI Services pricing, Credit ratios, or Usage Allowances during the term on 60 days' written notice if needed to reflect material cost changes from our third-party AI providers or infrastructure. If you object in writing within 30 days, you may terminate the affected AI feature at the end of the then-current billing period without penalty. New Modules or add-ons purchased during your term will be at our then-current rates.
4.5 Credits and Usage Allowances
Your subscription may include Credits or Usage Allowances per billing period:
We track consumption through the Platform. Our records are authoritative for billing absent manifest error.
Unused Credits and Allowances do not roll over and expire at the end of each billing period and on termination. They have no cash value.
If you exceed your Allowance, we may bill you at the per-unit overage rate in your Order Form, require you to purchase additional Credits or upgrade, or throttle or pause the affected feature until additional capacity is purchased or the next period begins.
Even on unlimited plans, we may apply fair use limits to prevent abuse or excessive consumption. We will give notice before enforcement.
We may set reasonable per-case, per-application, or per-document limits on specific features, as documented.
Credits and Allowances may not be pooled or transferred across unaffiliated accounts.
4.6 Plan Changes
You may upgrade (Modules, Credits, or features) at any time. Upgrades are billed prorated for the remainder of the term. Downgrades take effect at the next renewal only. No refunds or credits for partial periods, unused subscriptions, or unused Credits.
4.7 Billing Disputes
Contact us within 30 days of an invoice if you believe there is an error.
5. Confidentiality, Data, and Security
5.1 Confidentiality
Each party will hold the other's Confidential Information in confidence, use it only as needed to perform under this Agreement, and limit access to those with a need to know.
5.2 Customer Data
You retain all rights in your Customer Data. You grant us a limited right to host, process, and display your Customer Data as needed to provide the Services. We will not: (a) share your Customer Data with other subscribers; (b) use it to train generalized AI models; or (c) use it for any purpose other than providing the Services. We recognize Customer Data may include privileged information, attorney work product, and sensitive personal data, including information about minors, and handle it accordingly.
5.3 Security
We use industry-standard security practices, including encryption in transit and at rest, network controls, regular assessments, and administrative safeguards. Our Data Processing Addendum at legalbridge.ai/dpa governs personal data processing and controls in any conflict with these Terms.
5.4 Security Incidents
We will notify you within 72 hours of confirming any unauthorized access to, disclosure of, or damage to your Customer Data, and will cooperate in investigation and mitigation.
5.5 Data Location
Customer Data is stored in U.S. and South Asia data centers by default for reliablilty and quality assurance. Other geographic regions may be available under a separate written agreement.
6. Third-Party Services and Payment Processing
The Platform may integrate with third-party services such as USCIS systems, court e-filing platforms, document signing providers, payment processors, and communication tools. These remain third-party services even if embedded in or accessible through the Platform, including where they are white-labeled with LegalBridge branding. They are not part of the Services under these Terms, are subject to the third party's own terms, and we have no liability for them.
If you use our payment processing feature, the underlying processor's terms apply. You are responsible for: your billing practices, client relationships, refunds, chargebacks, payment disputes, and compliance with all applicable trust accounting and IOLTA rules. We do not provide trust accounting services. Where the Platform supports payment plans or installment billing, you are responsible for the structure, terms, and legality of any plan you offer your clients.
7. Warranties and Disclaimers
We warrant that during your subscription term: (a) the Services will perform materially in accordance with the Documentation; (b) we will not materially reduce the security or functionality of paid Modules during your term; and (c) our security measures will accurately reflect the protections described.
EXCEPT FOR THE EXPRESS WARRANTIES ABOVE, THE SERVICES ARE PROVIDED "AS IS." WE DISCLAIM ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT OUTPUT WILL BE ACCURATE, COMPLETE, OR FREE OF HALLUCINATIONS, OR THAT THE SERVICES MEET ANY SPECIFIC IMMIGRATION AUTHORITY, COURT, OR BAR ASSOCIATION REQUIREMENT.
You represent that you (or those you employ) are duly licensed to practice law in the jurisdictions where you use the Services, that you have obtained all necessary rights to your Customer Data, and that your use of the Services will comply with applicable laws and professional rules.
8. Indemnification
We will defend you against third-party claims that the technology underlying the Services infringes a U.S. copyright, U.S. patent, or trademark, that we breached our confidentiality obligations, or that we caused a security breach by failing to implement the security measures in these Terms. If your use of the Services is enjoined, we may modify the Services, obtain a license, or terminate and refund unused fees.
You will defend us against third-party claims arising from: your Customer Data, your Output, your use of the Services in breach of these Terms, your deployment of AI Services with clients or end-users, your reliance on inaccurate Output, your failure to make required disclosures or comply with applicable law, your billing or trust accounting practices, and any unauthorized practice of law claim relating to your use of the Services.
Indemnification is conditioned on prompt notice, control of the defense by the indemnifying party (with no settlement that obligates the indemnified party without consent), and reasonable cooperation.
9. Limitation of Liability
EXCEPT FOR INDEMNIFICATION OBLIGATIONS, EACH PARTY'S TOTAL LIABILITY UNDER THIS AGREEMENT IS CAPPED AT THE FEES YOU PAID UNDER YOUR ORDER FORM IN THE 12 MONTHS BEFORE THE CLAIM. NEITHER PARTY IS LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR LOST CLIENT RELATIONSHIPS, EVEN IF ADVISED OF THE POSSIBILITY.
10. Term and Termination
Either party may terminate for material breach not cured within 30 days of written notice. We may suspend access immediately if your use threatens the security or availability of the Services for others, or with reasonable notice for other material violations not resolved within 30 days.
On termination, all rights to use the Services end. On your request within 90 days of termination, we will make Customer Data available for export. After that period, we have no obligation to retain Customer Data. Unused Credits and Usage Allowances are not refundable. You acknowledge you may have professional obligations to retain client files beyond this window and are responsible for doing so.
11. General
Assignment. Neither party may assign this Agreement without consent, except in connection with a merger, acquisition, or sale of substantially all assets. If a direct competitor of the other party acquires you or us, the other party may terminate.
Marketing. You grant us the right to use your name and logo as a customer reference, subject to your standard guidelines. Detailed case studies, testimonials, or metrics require your separate written consent. You may revoke logo use by emailing connect@legalbridge.ai.
Governing Law. This Agreement is governed by the laws of Delaware. Exclusive venue is the state and federal courts of Delaware. Claims must be brought within two years.
Changes to These Terms. We may update these Terms. For material changes, we will give at least 30 days' notice by email or through the Platform. Continued use after the effective date constitutes acceptance.
Notices. Notices to us: LegalBridge Technologies Inc., 131 Continental Dr Suite 305 Newark, DE, 19713 Attn: Legal Department, or connect@legalbridge.ai. Notices to you go to the contact on file in your account.
Entire Agreement. These Terms, with your Order Form, any Module-specific terms, the DPA, and the SLA, are the entire agreement between us and replace all prior agreements on the subject matter.
Other. Each party is an independent contractor. We are not partners or joint venturers. If any provision is unenforceable, the rest remains in effect. We are not liable for delays caused by events outside our reasonable control. You agree to comply with all applicable export control laws.
Service Level Agreement
We target 99% monthly Platform uptime, excluding scheduled maintenance, third-party AI provider outages, and force majeure events. AI Services are not covered by this uptime target due to their dependence on third-party providers. Support is available via support at legalbridge.ai during business hours (9 AM to 6 PM ET, Monday through Friday, excluding U.S. federal holidays).
If we miss the uptime target in a given month, you may request a service credit of 3% of that month's subscription fee for each full 1% of downtime below 99%, up to 10% of the monthly fee. Service credits are your exclusive remedy for uptime misses. Submit requests to connect@legalbridge.ai within 30 days. Service credits do not apply to Credits, Usage Allowances, overage charges, or fees for third-party services.
Questions? Contact connect at legalbridge.ai.